IT Support for Business

When a computer goes down in a home, it is annoying. When it goes down in a business, it costs money every hour it stays down.

Hyper TechTeam provides IT support for small and medium businesses across Bedfordshire, Hertfordshire, Buckinghamshire and Greater London. On site when you need someone in the room, remote when you do not, and no seat minimums — we work with businesses from two people upwards.

What we cover

• Day-to-day IT support — the things that stop people working: logins, email, printers, files, connectivity
• Workstations, laptops and servers — setup, migration, maintenance, repair
• Networks and connectivity — routers, WiFi, switches, cabling, slow or dropping connections
• Business data backup and recovery — including recovering data from machines that have already failed
• Cyber security and data protection — access control, multi-factor authentication, firewall and network security, threat detection
• Microsoft 365, Windows and software — licensing, installation, migration, troubleshooting
• Hardware procurement, upgrades and recycling — including part-exchange against old equipment

What makes us different from a typical IT company

We fix hardware ourselves — at board level

Most IT support firms do not repair hardware. They diagnose, then send it away, or tell you to replace it. We repair motherboards and graphics cards at board level, in house. When a machine in your office dies, that is often the difference between a repair today and a replacement next week.

We come to you

An engineer comes to your premises. Free callout, no obligation quote. Most problems are resolved on the spot.

No fix, no fee

If we cannot fix it, you do not pay. Every repair carries a warranty of between 1 and 12 months, depending on the job and the parts involved, confirmed with your quote before any work starts.

You can also just bring it in

Our workshop is at Address confirmed when you book. Monday to Saturday, 8:30am – 7:30pm.

Ad-hoc, or ongoing

Plenty of our business customers start with a single emergency — a machine down, a server that will not boot, data that has to come back. Many then keep us on call.

We are happy to work either way: call us when something breaks, or put us on a regular support arrangement so it is covered before it breaks. Both are quoted per business, based on how many people and machines you have and how quickly you need someone there.

Talk to us about your business

Tell us how many people you have, what you run, and what keeps going wrong. We will tell you honestly whether you need us regularly or just when something breaks.