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Cyber security for your home

A pop-up that won’t go away, a caller who wanted to “fix” your computer, or friends getting odd emails from your account. We clean up, lock things down and set up the protection that matters, in plain English. We come to you.

Book a visitWhatsApp usCall 0800 772 0033
4.9 from 73 Google reviewsPublic liability insured
Two monitors showing lines of code and network data
We come to youHome or office

Quick answer

Can you check my computer is secure?

Yes. We check your computer for viruses, scam software and weak spots, remove what shouldn’t be there, and set up the protection that matters most at home: updates, two-step sign-in, a password manager and backups. If you’ve been scammed, we help you lock things down first. Your quote comes first.

What we do

Security that fits a home or a small office.

Explained plainly, and set up so it keeps working.

  • Viruses and scam software

    Viruses, unwanted programs and remote-access tools left by scammers, removed.

  • A security check-up

    Updates, protection and settings checked on each computer.

  • Two-step sign-in

    Turned on for your email, bank and shopping accounts.

  • Passwords

    A password manager set up, so every account has its own strong password.

  • Backups

    Backups that run on their own, so a failed drive or a scam doesn’t take your files.

    More about it

  • Safe Wi-Fi

    Router passwords changed from the defaults, and the router kept up to date.

    More about it

  • After a scam

    What to do first, what the scammer may have touched, and how to lock it down.

  • Small offices

    Security for offices and teams.

    More about it

Symptoms

What it usually turns out to be

What you see, what is usually behind it, and what to do now.

  • A caller asked to connect to your computer

    Usually
    A scam: callers pretend to be from Microsoft, your broadband provider or your bank.
    What to do now
    Hang up. If you let them in, take the computer off the internet and call your bank.

  • A pop-up says your computer is locked

    Usually
    A scam web page, not a real lock or a real virus.
    What to do now
    Don’t call the number. Close the browser; if it won’t close, switch the computer off.

  • Friends got odd emails from you

    Usually
    Someone has your email password.
    What to do now
    Change your email password from another device, and turn on two-step sign-in.

  • A new toolbar, or a new home page

    Usually
    Unwanted programs installed alongside something else.
    What to do now
    Don’t enter passwords on unfamiliar pages until it is checked.

  • Your bank warns of a sign-in you don’t recognise

    Usually
    A password that was guessed, reused or stolen.
    What to do now
    Call your bank on the number on your card, not a number in a message.

  • Pop-ups asking you to renew antivirus

    Usually
    Often a trial or a fake renewal, not a real expiry.
    What to do now
    Don’t pay from a pop-up; ask us whether you need it at all.

How it works

How it works

  1. Step 1

    Tell us what happened

    Call or message us. If it is a scam in progress, take the computer off the internet first.

  2. Step 2

    We come to you

    We check each computer and the accounts that matter, and remove what shouldn’t be there.

  3. Step 3

    Protection that lasts

    Updates, two-step sign-in, passwords and backups set up and explained. Your quote comes first. No fix, no fee: if we can’t fix it, you pay nothing.

Reviews

What customers wrote.

Every job is quoted on its own. Here is what our customers wrote after a visit.

  • “I needed an urgent fix of my wife's desktop and within the day they came directly to me and fixed the issue.”
    Jack MayGoogle review · Urgent fix at home

Read all 73 reviewsHow we show reviews

Price

What it costs

Every job is quoted on its own, before any work starts, so there is no price list.

No fix, no fee: if we can’t fix it, you pay nothing.

Warranty on repairs: 1 to 12 months, confirmed with your quote, before any work starts.

Book a visitWhatsApp usCall 0800 772 0033

Where

We come to you.

At home or at work across Hertfordshire, Bedfordshire, London, Birmingham and Leicester.

Type your postcode, or just the first half (like WD4).

Questions

What people ask us.

Something else? Send a message on WhatsApp and we’ll answer.

Do I need to pay for antivirus?
Not always. For many people at home, the protection built into Windows and macOS, kept up to date, is enough. We tell you plainly whether you need more.
Can you help after a scam call?
Yes. First call your bank and take the computer off the internet. Then we check what the scammer may have installed or touched, remove it, change what needs changing and set up two-step sign-in.
Can you set up a parent’s computer safely?
Yes: updates on, two-step sign-in, a simple password manager and backups, explained at their pace.
Do you help businesses?
Yes. Our IT support for business covers cyber security for offices and teams.
Do you come to me?
Yes. We come to homes and offices across Hertfordshire, Bedfordshire, London, Birmingham and Leicester and the towns around them.
What will it cost?
Every job is quoted on its own, before any work starts. No fix, no fee: if we can’t fix it, you pay nothing.

Worried something isn’t right? Talk to us.

Tell us what happened, in your own words. We check it, and your quote comes first.

Book a visitWhatsApp usCall 0800 772 0033