A job we did
Printer connection fixed, and Office sorted for good
The printer wouldn’t connect. We repaired the connection, and while we were there set up Word and Excel on a one-off licence instead of a subscription.
Printer repair and set-up
Printers fail in ways that waste whole afternoons: not connecting, not printing, printing nonsense. We repair and set up printers, copiers and scanners at your home or office, and test them until they print.
4.9 from 73 Google reviewsPublic liability insured
We come to youHome or office
A real job we didPrinter connection fixed, and Office sorted for goodSee the jobQuick answer
Can you fix my printer?
Usually, yes. We fix printers that won’t connect, won’t print or print badly, and set up new printers, copiers and scanners so they work from the computers that need them. We come to your home or office, and your quote comes first, before any work starts. If a printer isn’t worth repairing, we say so.
What we sort
Printing that just works again.
Printers, copiers and scanners, at home or in the office.
Won’t connect
Printers that vanish from the Wi-Fi or the network, or refuse to pair.
Won’t print
Stuck jobs, “offline” messages, errors and blank or streaky pages.
New printers and scanners
Unboxed, connected, tuned and tested: printer, copier and scanner.
Office printers
Shared printing for small offices, part of our IT support for business.
More about it
Symptoms
What it usually turns out to be
What you see, what is usually behind it, and what to do now. We test before we quote.
The printer shows as offline
- Usually
- It has dropped off the Wi-Fi, changed its network address, or gone to sleep.
- What to do now
- Switch the printer off and on once, then check it is on the same Wi-Fi as the computer.
Blank or streaky pages
- Usually
- Empty or dried ink, or blocked print heads.
- What to do now
- Run the cleaning cycle once from the printer’s menu; don’t run it again and again.
Paper jams again and again
- Usually
- A worn roller, a torn scrap left inside, or the wrong paper setting.
- What to do now
- Switch off before you reach inside, and pull paper out the way it travels.
The scanner isn’t found
- Usually
- Missing software or a driver, or the scanner on a different connection.
- What to do now
- Tell us the make and model; it is on the front or underneath.
It prints from one computer only
- Usually
- The others are missing the printer or its driver, or point to an old address.
- What to do now
- Note which computers can print and which can’t.
New ink, and it still says it’s empty
- Usually
- A cartridge not seated, or one the printer doesn’t accept.
- What to do now
- Reseat the cartridge once; keep the packaging and the receipt.
How it works
How it works
Step 1
Tell us what’s wrong
The make and model, and what it does. Call, WhatsApp, or book online.
Step 2
We come to you
At home or at the office: we connect it, test it and make sure it prints from the computers you use.
Step 3
Your quote, then the fix
Your quote comes first. No fix, no fee: if we can’t fix it, you pay nothing.
Real jobs
A real job, with the price.
Every job is quoted on its own. This is a job we have actually done, and what a customer wrote.
“Very knowledgeable technician. Arrived on time and set up and tuned in my new printer, copier and scanner with aplomb.”
AlanGoogle review · New printer, copier and scanner
Price
What it costs
Every job is quoted on its own, before any work starts. If a printer costs more to repair than to replace, we tell you.
No fix, no fee: if we can’t fix it, you pay nothing.
Warranty on repairs: 1 to 12 months, confirmed with your quote, before any work starts.
Where
We come to you.
At home or at work across Hertfordshire, Bedfordshire, London, Birmingham and Leicester.
- Hertfordshire
- Bedfordshire
- London
- Birmingham
- Leicester
- Hemel Hempstead
- St Albans
- Hitchin
- Milton Keynes
- Leighton Buzzard
- Watford
Questions
What people ask us.
Something else? Send a message on WhatsApp and we’ll answer.
Can you set up my new printer?
Yes: unboxed, connected to your Wi-Fi or network, tuned and tested from each computer that needs it, scanner and copier included.
Is it worth repairing a cheap printer?
Often not, and we say so before any work starts. A connection or settings fault, though, costs far less to fix than a new printer.
Do you sort office printers?
Yes. Shared printing for small offices is part of our IT support for business.
Do you come to me?
Yes. We come to homes and offices across Hertfordshire, Bedfordshire, London, Birmingham and Leicester and the towns around them.
What will it cost?
Every job is quoted on its own, before any work starts. No fix, no fee: if we can’t fix it, you pay nothing.
Printer playing up? Tell us the model.
The make, the model and what it does: a message or a photo on WhatsApp helps. Your quote comes first.