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Graphics card (GPU) repair: checked first

We repair laptops and computers at component level. A graphics card that shows lines and dots, crashes in games or died under load is something we check first: is it the card or the rest of the PC? Sometimes it’s repairable; often a replacement is the better call, and we’ll tell you honestly.

Book a visitWhatsApp usCall 0800 772 0033
4.9 from 73 Google reviewsPublic liability insured
A circuit board being repaired with a soldering iron, under a magnifier
We come to youAt home or at work

Quick answer

Can a graphics card (GPU) be repaired?

Sometimes. We check the card first, and whether the fault is the card at all and not the rest of the PC. Sometimes it’s repairable; often a replacement is the better call, and we’ll tell you honestly. You get a quote before any work starts, and the rest of the computer we repair at component level.

What we fix

The card or the rest of the PC? We find out first.

Graphics cards in gaming PCs, workstations and desktops.

  • No picture

    The PC starts, the fans spin, and the screen stays black.

  • Lines, dots and artefacts

    Coloured blocks, flickering or lines on the screen.

  • Crashes under load

    Fine on the desktop, then a crash or a black screen in games.

  • Fans and heat

    Fans that stopped or rattle, and cards that run far too hot.

Symptoms

What it usually turns out to be

What you see, what is usually behind it, and what to do now. The diagnosis confirms it before any work starts.

  • Lines or coloured blocks on the screen

    Usually
    A fault on the card, often the graphics chip (the GPU) or its memory.
    What to do now
    Take a photo of the screen; note whether it happens from start-up or only in games.

  • A black screen in games

    Usually
    The card overheating, a power problem, or a driver; sometimes the power supply.
    What to do now
    Note the game and the settings, and check the temperatures if you can.

  • No picture at all

    Usually
    The screen plugged into the board instead of the card, a card not seated, or a failed card.
    What to do now
    Check the screen is plugged into the graphics card itself.

  • The card’s fans don’t spin

    Usually
    Some cards stop their fans when idle; otherwise a failed fan or its power.
    What to do now
    Watch whether they start when a game loads. If not, stop gaming until it is checked.

  • A burning smell or a scorched connector

    Usually
    A failed power part or connector on the card.
    What to do now
    Switch off and unplug at once, and don’t use the card again until it is checked.

  • Crashes since a new card went in

    Usually
    Power, drivers or the fit, before the card itself.
    What to do now
    Tell us the card and the power supply; we check both.

How it works

How a repair works

  1. Step 1

    Tell us what’s wrong

    Send a photo or a video of the fault on WhatsApp, call, or book online.

  2. Step 2

    Card or PC?

    We check whether it is the card or the rest of the PC: at your home or at work.

  3. Step 3

    Your quote, then the fix

    Your quote comes first. No fix, no fee: if we can’t fix it, you pay nothing. Warranty: 1 to 12 months, confirmed with your quote, before any work starts.

Reviews

What a gaming customer wrote.

Every job is quoted on its own. Here is what a gaming customer wrote.

  • “I was having Pc game crashes due to my pc builder leaving plastic on my cpu. This company came and fixed the problem really quick. Not only that they then helped me upgrade my cpu cooler then upgraded my case. And added an RGB controller. Rebooted in for next month to upgrade my ram to 64gb from 32.”
    Samuel LawtonGoogle review · Game crashes and upgrades

Read all 73 reviewsHow we show reviews

Price

What it costs

Every card is checked and quoted on its own, before any work starts. If a replacement is the better call, we say so.

No fix, no fee: if we can’t fix it, you pay nothing.

Warranty on repairs: 1 to 12 months, confirmed with your quote, before any work starts.

Book a visitWhatsApp usCall 0800 772 0033

Where

We come to you.

At home or at work across Hertfordshire, Bedfordshire, London, Birmingham and Leicester.

Type your postcode, or just the first half (like WD4).

Questions

What people ask us.

Something else? Send a message on WhatsApp and we’ll answer.

Is it worth repairing a graphics card?
We check the card first. Sometimes it’s repairable; often a replacement is the better call, and we’ll tell you honestly. Before any work starts.
Which graphics cards do you look at?
Desktop graphics cards in gaming PCs, workstations and desktops. Tell us the model when you get in touch.
How do I know it’s the card and not the PC?
Lines and artefacts usually point to the card; crashes and black screens can be the power supply, the drivers or heat. We test before we quote.
Can I just bring the card?
Yes, or the whole PC if you are not sure which part is at fault. We come to you; if you’d rather bring it to us, call first and we’ll arrange it.
Do you fix the rest of a gaming PC too?
Yes. Our gaming PC repair page covers crashes, heat, new builds that won’t start and upgrades.
What will it cost?
Every card is quoted on its own, before any work starts. No fix, no fee: if we can’t fix it, you pay nothing. Warranty: 1 to 12 months, confirmed with your quote, before any work starts.

Card playing up? Send us a video of the fault.

A short video on WhatsApp often shows us the problem straight away. Your quote comes first.

Book a visitWhatsApp usCall 0800 772 0033