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Gaming PC repair and upgrades

Crashing in games, running hot and loud, or a new build that won’t start? We come to you, find the cause and fix it, and upgrade what is holding the machine back. We repair graphics cards (GPUs) ourselves, at board level, and we build custom gaming PCs to order.

4.9 from 73 Google reviewsPublic liability insured

Quick answer

Can you fix my gaming PC?

Yes. We repair gaming PCs that crash in games, overheat, run slowly or won’t start, including brand-new self-builds, and we repair graphics cards ourselves at board level. We also upgrade coolers, cases and memory, and build custom gaming PCs to order. We come to you, and your quote comes first.

What we fix

Repairs and upgrades for gaming PCs.

Whether you built it yourself or bought it built.

  • Won’t start or keeps crashing

    New builds that won’t power on, and machines that crash, freeze or restart in games.

  • Overheating and noise

    Coolers fitted properly or upgraded, so the PC runs cooler and quieter.

  • Graphics cards (GPUs)

    Repaired by us, at board level, instead of written off.

    More about it
  • Upgrades

    Memory, coolers, cases and RGB controllers; whole-system upgrades with part-exchange.

Built to order

A custom gaming PC build, made for how you play.

We build custom gaming PCs to order: a bespoke machine, not a box off the shelf.

  • Bespoke, around you

    Tell us the games you play and the screen you play on. A custom gaming PC build is planned around that, from esports at high frame rates to 1440p and 4K.

  • From a team that repairs them

    We repair gaming PCs, so we know what tends to go wrong in them, and we plan the build with that in mind.

  • Your quote comes first

    You agree what goes into the PC, and the quote, before any work starts.

Symptoms

What it usually turns out to be

What you see, what is usually behind it, and what to do now. The diagnosis confirms it before any work starts.

  • It crashes in games

    Usually
    Heat, unstable memory or settings, a driver, or a power supply that can’t keep up. One customer’s crashes came from plastic their builder had left on the processor.
    What to do now
    Note when it happens and which games; check the temperatures if you can.
  • A new build won’t power on

    Usually
    A power cable not fully home, memory not seated, or the case’s power-button lead on the wrong pins.
    What to do now
    Don’t keep swapping parts one by one; the fault is often simple once it is tested properly.
  • It runs hot and loud

    Usually
    Dust, dried thermal paste, or a cooler that isn’t fitted or sized properly.
    What to do now
    Keep the vents clear and stop overclocking until it is checked.
  • The frame rate has dropped

    Usually
    The PC slowing itself down because it is too hot, an old driver, or one part holding the rest back.
    What to do now
    Tell us the game and the settings; we look at heat first.
  • No picture, but the fans spin

    Usually
    The screen plugged into the wrong port, a graphics card not seated, or a fault on the card.
    What to do now
    Check the screen is plugged into the graphics card, not the board.
  • Blue screens

    Usually
    Drivers, memory, or overclock settings; sometimes a failing drive.
    What to do now
    Write down the error code on the blue screen; it points us to the cause.

How it works

How a repair works

  1. Step 1

    Tell us what’s wrong

    Book online, send a photo or a video of the fault on WhatsApp, or call.

  2. Step 2

    We come to you

    At home or at work, at a time that suits you. Rather bring it to us? Call first and we’ll arrange it.

  3. Step 3

    Your quote, then the fix

    Your quote comes first. No fix, no fee: if we can’t fix it, you pay nothing. Warranty: 1 to 12 months, confirmed with your quote, before any work starts.

Real jobs

Real gaming PC jobs we’ve done.

Every job is quoted on its own. These are jobs we have actually done, and what a customer wrote.

  • A job we did

    Brand-new self-build that would not power on

    The customer had just built the machine themselves and it would not start. We came out the same day, diagnosed the fault on the spot and fixed it there and then, with no need to take the PC away.

  • A job we did

    Upgrade with part-exchange, old machine recycled

    The customer wanted current-generation performance. We upgraded the system to the latest generation and took the old machine away to be recycled, part-exchanging the usable parts to bring the bill down.

  • “I was having Pc game crashes due to my pc builder leaving plastic on my cpu. This company came and fixed the problem really quick. Not only that they then helped me upgrade my cpu cooler then upgraded my case. And added an RGB controller. Rebooted in for next month to upgrade my ram to 64gb from 32.”
    Samuel LawtonGoogle review · Game crashes and upgrades

Read all 73 reviewsHow we show reviews

Price

What it costs

Every job is quoted on its own, before any work starts: there is no price list, because no two faults or upgrades are the same.

No fix, no fee: if we can’t fix it, you pay nothing.

Warranty on repairs: 1 to 12 months, confirmed with your quote, before any work starts.

Where

We come to you.

At home or at work across Hertfordshire, Bedfordshire, London, Birmingham and Leicester.

Type your postcode, or just the first half (like WD4).

Questions

What people ask us.

Something else? Send a message on WhatsApp and we’ll answer.

Do you come to me, or do I bring the PC in?
Either. We come to homes across Hertfordshire, Bedfordshire, London, Birmingham and Leicester and the towns around them. If you’d rather bring it to us, call first: our workshop takes drop-offs by arrangement.
How quickly can you come?
We usually come to you within 24 hours, unless we are really busy. Many small repairs and upgrades are done and back with you within 24 hours.
Can you fix a PC I built myself?
Yes. One of the jobs above was a brand-new self-build that wouldn’t power on, fixed on the same visit.
Do you repair graphics cards, or only replace them?
We repair graphics cards ourselves, at board level. If a repair isn’t worth it, we say so before any work starts.
Do you build custom gaming PCs?
Yes. We build custom gaming PCs to order, planned around the games you play and the screen you play on, from esports to 1440p and 4K. Call or send us a message on WhatsApp and your quote comes first.
Can you upgrade my gaming PC?
Yes: memory, coolers, cases and RGB controllers, or a move to current-generation parts, with your old parts part-exchanged to bring the bill down.
What will it cost?
Every job is quoted on its own, before any work starts. No fix, no fee: if we can’t fix it, you pay nothing. Warranty: 1 to 12 months, confirmed with your quote, before any work starts.

Gaming PC playing up? Send us a video of the fault.

A short video on WhatsApp often shows us the problem straight away. Your quote comes first.