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Wi-Fi and network problems, fixed

Wi-Fi that drops out every evening, never reaches the back bedroom, or crawls on one device. We find out whether it is the router, the house, the device or the line, and fix it. We come to you, and your quote comes first.

Book a visitWhatsApp usCall 0800 772 0033
4.9 from 73 Google reviewsPublic liability insured
Network cabinet with red patch cables beside a laptop
We come to youHome or office

Quick answer

Can you fix my Wi-Fi?

Usually, yes. We find why your Wi-Fi drops out, slows down or doesn’t reach some rooms: the router’s position or settings, interference, a house too big for one router, or the line itself. Then we fix it, from changing settings to better coverage or a wired connection. Your quote comes first.

What we fix

Wi-Fi that works in every room you need it.

At home, or in a small office.

  • Dead spots

    Rooms the Wi-Fi never reaches, and gardens and offices at the end of the house.

  • Drop-outs

    Wi-Fi that cuts out, or drops every evening.

  • Slow on some devices

    Fast on the phone, slow on the laptop: found and fixed.

  • New routers and coverage

    A new router set up properly, and coverage extended where one router isn’t enough.

  • Wired connections

    A cable where Wi-Fi isn’t enough, for a desk, a TV or a games console.

  • Printers on Wi-Fi

    Printers that vanish from the network, set up to stay connected.

    More about it

  • Secure Wi-Fi

    Router and Wi-Fi passwords changed from the defaults, and updates on.

  • Small offices

    Networks and Wi-Fi for offices and teams.

    More about it

Symptoms

What it usually turns out to be

What you see, what is usually behind it, and what to do now. We test before we quote.

  • No Wi-Fi upstairs or in the back room

    Usually
    Walls, floors and distance: one router can’t reach every room in many homes.
    What to do now
    Note which rooms drop out; don’t buy extenders until it is tested.

  • It drops out every evening

    Usually
    Interference from neighbouring networks, or an old router struggling.
    What to do now
    Note the times; restart the router once and see whether it helps.

  • Slow on one device only

    Usually
    That device’s Wi-Fi, its settings or its age.
    What to do now
    Test the same spot with another device to compare.

  • Connected, but no internet

    Usually
    The line or the provider, or the router has lost its connection.
    What to do now
    Check the router’s lights; if the line is down, we tell you what to ask your provider.

  • The printer keeps disappearing

    Usually
    The printer changing its network address, or going to sleep.
    What to do now
    Print a network settings page from the printer’s menu if you can.

  • Video calls freeze

    Usually
    Weak Wi-Fi where you sit, or a slow upload on the line.
    What to do now
    Try the call next to the router: if it is fine there, it is the Wi-Fi.

How it works

How it works

  1. Step 1

    Tell us what’s wrong

    Which rooms, which devices, and when it happens. Call, WhatsApp, or book online.

  2. Step 2

    We come to you

    We test the line, the router and every room that matters.

  3. Step 3

    Your quote, then the fix

    Your quote comes first, before any work or any kit. No fix, no fee: if we can’t fix it, you pay nothing.

Reviews

What customers wrote.

Every job is quoted on its own. Here is what our customers wrote after a visit.

  • “I needed an urgent fix of my wife's desktop and within the day they came directly to me and fixed the issue.”
    Jack MayGoogle review · Urgent fix at home
  • “Very knowledgeable technician. Arrived on time and set up and tuned in my new printer, copier and scanner with aplomb.”
    AlanGoogle review · New printer, copier and scanner

Read all 73 reviewsHow we show reviews

Price

What it costs

Every job is quoted on its own, before any work starts. If new kit would help, we tell you what and why before you buy anything.

No fix, no fee: if we can’t fix it, you pay nothing.

Warranty on repairs: 1 to 12 months, confirmed with your quote, before any work starts.

Book a visitWhatsApp usCall 0800 772 0033

Where

We come to you.

At home or at work across Hertfordshire, Bedfordshire, London, Birmingham and Leicester.

Type your postcode, or just the first half (like WD4).

Questions

What people ask us.

Something else? Send a message on WhatsApp and we’ll answer.

Is it my Wi-Fi or my broadband?
We test both. If the line itself is slow or down, we show you, and tell you what to ask your provider.
Do I need a new router?
Not always: often the router’s position or settings are the problem. If you need more, we say so before you buy anything.
Can you get Wi-Fi to the garden room or the top floor?
Usually, by extending the coverage or running a wired connection. We test first and quote for the option that fits your home.
Do you set up Wi-Fi for offices?
Yes. Our IT support for business covers networks and Wi-Fi for offices and teams.
Do you come to me?
Yes. We come to homes and offices across Hertfordshire, Bedfordshire, London, Birmingham and Leicester and the towns around them.
What will it cost?
Every job is quoted on its own, before any work starts. No fix, no fee: if we can’t fix it, you pay nothing.

Wi-Fi letting you down? Tell us where and when.

Which rooms, which devices, what time of day: a message on WhatsApp helps. Your quote comes first.

Book a visitWhatsApp usCall 0800 772 0033